Flight over booked?

I've just been reading some interesting facts about your entitlement if your flight is overbooked. You are entitled in European Law to:

  • A full refund (with a free flight back to your point of departure where relivant)


  • Alternative transport with free refreshments, meals, accomedation, travel to and from the accomedation and two free telephone calls.

This is on top of compensation, payable in either case:

  • 250 euro for flights of 1,500 km or less
  • 400 euro for longer flights within the EU and other flights between 1,500 and 3,500 km
  • 600 euro for flights over 3,500 km outside the EU

Also if they only have seats left in a different class:

  • If they upgrade you they can't charge.
  • If they downgrade you you're entitled to a reimbusement of a percentage of the ticket price:
    • 30% of the ticket price for flights of 1,500 km or less or
    • 50% of the ticket price for intra-EU flights more than 1,500 kilometres and for all other flights between 1,500 and 3,500 km
    • 75% of the price for all flights greater than 3,500 km

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